Meet Our Staff


Our team is here to help you every step of the way.

At Northshore Heights, we’ve put together a team of passionate healthcare professionals with years of experience. We are dedicated to the humanity, dignity and well-being of residents entrusted to our care, and our team acts more as a family than just coworkers.

Executive Director

Carrie Catherwood

Carrie holds her licensure as a Registered Nurse in the state of Tennessee. She is also a Certified Dementia Practitioner with a certification in wound care.  As a Registered Nurse, Carrie can assess and manage all of the unique needs of our residents, ensuring that we are providing the highest level of personal care possible.

Admissions Director

Kellie Cunningham

Kellie joined the Northshore team in May, 2021. She has brought with her years of experience as a regional sales representative in the home health industry.  While spending extensive time in Assisted Living communities, she realized she would love to build greater bonds with her clients. By working directly in our community, she has done just that!  Kellie finds joy in helping families find a safe, loving and beautiful place to call home. In her free time Kellie enjoys hanging out with her husband, Charles and their fur baby Lucy.

Business Office Manager

Jessica Slade

Jessica is new to Northshore Heights. However, she previously worked at Forest Hill Heights in Maryland for 26 years.  She has worn many hats over the years.  Jessica started out in high school as a dishwasher/server then was promoted to Business Office Manager. She is here to help our families and residents with their billing needs. When Jessica is not spending time with her Northshore Heights family, she is exploring Tennessee with her puppy, Jasper.

Director of Nursing

Nabree Dunn

Nabree joined Northshore Heights in January 2022 with ten years of healthcare experience. Her compassion for our residents and dedication earned her a promotion to Director of Nursing. Bree is a native of Dallas, Texas and relocated to Knoxville twelve years ago. In her free time, she enjoys shopping and spending time with her two children.

Assistant Director of Nursing

Kipper Melmige

Kipper is a native of Williamson, West Virginia. He relocated to Tennessee 18 years ago. Kipper has 21 years of nursing experience in the Assisted Living setting. He has held multiple roles including staff nurse, Nurse Manager and Executive Director. His most notable accomplishment is, being a father and grandfather. In his free time he enjoys reading a good book and boating.

Recreation Director

Amy Ridgell

Amy has years of experience working as an Activities Director. She thrives on taking residents on adventures, gardening, dancing and finding ways to enhance their lives daily. She started volunteering at a nursing home when she was 12 years old and continued serving in communities as an adult with her certified therapy dog. In her spare time she enjoys time in the mountains with her dog Isla, curling up with a good book with her cats, cooking and spending time with her young nieces.

Maintenance Director

Travis Godfrey

Travis joined Northshore Heights in January of 2021. Travis has 14 years of experience in the maintenance field. In addition to keeping our community beautiful and in good repair, Travis is known for his ability to bond with all residents. It is not uncommon to find a resident following Travis around while he works. In his free time, Travis keeps busy with his two beautiful daughters, Karmen (18) and Lakin (8). He is an avid dancer and loves Vols sports.

Culinary Director

Jesse Tolbert

Jesse joins Northshore Heights team with over thirty years of culinary experience in the healthcare setting. Jesse is eager to please the pallets of all residents with his entrees. In addition to overseeing his department, Jesse is often cooking, serving and engaging with our residents. In his free time Jesse enjoys spending time with his wife and eleven children.