Our Community
Caring Is Our Privilege
For many years, our team has supported families throughout Knoxville, TN, by providing a trusted assisted living community where close connections, personalized care, and quality support come first.
Caring is Our Privilege is the essence of our company culture. At Northshore Heights Senior Living, our dedicated team members believe caring for others is an honor. We are proud of the difference we make in people’s lives.
Resident Council
Our Resident council at Northshore Heights ensures no voice goes unheard.
Your loved ones have the right to influence their quality of care by sharing their opinions, concerns, and ideas in our resident council meetings. Recently, Northshore Heights’ residents requested fried bologna sandwiches be added onto the always available menu, a Southern staple. Bologna was added on and multiple residents happily enjoy the sandwich several times a week.
Company culture
A Family Business
Northshore Heights, LLC, is operated by Hamister Group, LLC, a family business focused on excellent customer service and care for each and every resident. Our management team is more intimately involved in the lives of our residents than other corporate management groups. We strive for open communication and transparency and providing the highest level of customer service, which is accomplished through:
- Prioritizing hiring, promoting and keeping exceptional people
- Lending hands-on support through regular visits to Northshore Heights
- Providing expert oversight to train our staff by publishing “Customer Experience Survey” results from resident’s family members (Quarterly)
Life
Explore Life at Northshore Heights
From engaging activities and meaningful friendships to chef-prepared meals and comfortable spaces, discover what everyday life is like at Northshore Heights. Explore the experiences that make our community feel like home.
VALUES
Our Values
Our values of Honesty, Integrity, Work Ethic, Accountability, Respect, and Trust are at the core of who we are and what we do each and every day.
Honesty
Honesty is the foundation of trust between our co-workers, customers, and communities we serve.
I will always tell the truth.
Integrity
Integrity is living according to our values.
I will do the right thing, even when no one is watching.
Work Ethic
Work Ethic is our personal commitment to being dependable and hardworking.
I will be a valued contributor to our success.
Accountability
Accountability is taking responsibility for our personal actions.
I am responsible for my actions.
Respect
Respect is behaving in ways that demonstrate our caring and consideration for all.
I will live by the Golden Rule.
Trust
Trust is our reliance on team members.
I will be trustworthy to myself and others.
Community
Our Sister Communities
Lansdowne Heights, LLC
Orchard Heights, Inc.
Assisted Living, Enhanced Care, Memory Care & Respite Care Facility in Orchard Park, NY
Brompton Heights, Inc.
Forest Hill Heights, LLC
Assisted Living, Enhanced Care, & Memory Care Facility in Forest Hill, MD
Northland Heights, LLC
Assisted Living, Memory Care, Independent Living & Respite Care Facility in Pittsburgh, PA
Heather Heights, Inc.
Assisted Living, Enhanced Care, Memory Care & Respite Care Facility in Pittsford, NY
Buckingham Heights, LLC
DevonHouse Senior Living, LLC
Chantilly Heights, LLC
Community
Useful Resources
Mesothelioma Guide
Fight Mesothelioma with Knowledge, Treatment, and Support
Personalized Care
Explore Our Care Options
Every resident’s needs are unique. Uncover our senior living and care options to learn how Northshore Heights provides personalized support, comfort, and peace of mind at every stage.